Refund policy
NO REFUND POLICY FOR DIGITAL PRODUCTS
All Sales Are Final
Due to the nature of digital products, all sales are final, and no refunds will be issued once a purchase has been completed. By purchasing a digital product from Rapid Visuals, you acknowledge and agree that you will not be eligible for a refund, return, or exchange under any circumstances.
Exceptions
Refunds or replacements will only be considered in the following rare cases:
- You were charged more than once for the same product due to a technical error.
- You did not receive access to the purchased product due to a system failure, and our support team is unable to resolve the issue.
If you believe your situation qualifies for an exception, you must contact us within 7 days of purchase at rapidvisuals.info@gmail.com with proof of the issue (e.g., transaction ID, screenshots, error messages).
No Refunds for Buyer’s Remorse or Misuse
Refunds will not be issued under the following conditions:
- You changed your mind after purchase.
- You misunderstood the product description or assumed additional features that were not listed.
- You no longer need the product or purchased it by mistake.
- You are experiencing issues due to software/hardware incompatibility or lack of technical knowledge.
Chargeback & Dispute Policy
By purchasing from Rapid Visuals, you agree to not initiate chargebacks or payment disputes with your bank or payment provider. If you attempt to dispute a valid charge, we reserve the right to:
- Submit evidence to the payment provider proving that the transaction was authorized.
- Pursue legal action to recover lost revenue and damages.
- Ban you from future purchases on our platform.
Contact for Support
If you experience any issues with your purchase, we encourage you to contact us first at rapidvisuals.info@gmail.com so we can assist you.